Track my order
As soon as your order leaves the warehouse, we will send you an email confirming the shipment of your package. If your package is marked as delivered and you have not yet received it, we advise you to check your letterbox. If you are absent at the time of delivery, the post office should have left a delivery notice. If this is not the case, you can go directly to the post office with your identity card to collect your parcel.
Due to the COVID-19, our logistics department has reorganised itself to be able to guarantee the dispatch and delivery of all orders as quickly as possible.
Note COVID-19: The delivery of your order is guaranteed. However, delivery times may be extended by a few days. The response time of the customer service may also be longer. Thank you for your understanding.
NB: Please, in case of delay of your order, please avoid any bank or Paypal dispute. Please note that if a parcel is lost or damaged, the refund process would be much faster and efficient by sending an email directly to the customer service.
Thank you for your understanding.
You can track your order by entering your information below:
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