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Is the payment secure?

We work with Stripe, a company specialized in secure Internet transactions, encrypting all your banking data.
We accept MasterCard, Maestro, Visa and American Express and Paypal.

Can my order be delivered anywhere?

Misterbark delivers worldwide for free. Your order is shipped within 24 to 48 open hours after the confirmation of your order. You must add the delivery times. (Please check the page about delivery and returns)

How to cancel or edit an order?

If you want to cancel or edit an order, please contact us immediately using the contact form below, mentioning the following: order identification number, and your request for modification or cancellation.

Please note that no order changes can be accepted once it is already processed and shipped.

My order has not arrived yet, how can I track it?

You can track your order by sending us an message/email. We will be able to help you.

I have a problem with the order I received, what can I do?

If you have any issue with your order, please contact us directly. We want your extreme satisfaction, and we want to get amazing reviews from you, we will do our best to solve your problem.

N.B: Please note that if your order is late or contains any error, you must avoid any bank or Paypal dispute as this slows down the refund process considerably.


Contact:
Our customer service is available 7 days a week.

If you have any questions or request, please send us an message using the following form :

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